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We do more than just hook your vehicle to the truck and call it a day. We are a full service roadside assistance company. We have the equipment, tools, drivers and trucks to handle any towing situation you find yourself in. No need to waste your valuable time looking for a 24-hour or emergency towing company. Call us and we’ll get it done.
We center our whole business around doing the best by our customers. Our service is second to none, and we aren’t happy until you are.
We have plenty of truck and drivers on call 24 hours per day 7 days per week. Towing rarely is needed when you plan for it. That includes regular business hours. That’s why we provide round the clock roadside service
We price clearly and so you know exactly what your tow or roadside assistance service will cost. You don’t need a math degree to understand what you will be charged. Clear pricing reduces stress for customers. And that’s just another way we try to serve our customers the best we can.
It may seem like a simple thing, but for a lot of companies the simple things get lost. We pick up every call or text back immediately to get your details. Having a potential customer stranded by the roadside and unable to get in touch with us is simply unacceptable. We run a business and our customers are our business, so we want to talk to you whenever you need us.
TOWING SERVICE
In the best case, you should have a reliable towing service saved on you phone in case of emergency. In that case, go ahead and save our number now. But if you are like most people, you take your chances and wait until you need the assistance before searching for one, which can eventuate in picking poor service providers. It can be frustrating in the moment to search over spotty data connections in an already stressful situation, and just pick whoever picks up the phone first. The better solution is to choose us for your towing service needs for the best experience.
Towing Service should be simple and straightforward. When you call for towing service, you are most likely annoyed and stressed to begin with. For the best towing service, our dispatcher will be calm and thorough in moving you through the towing process. We’ll ask for detailed description of where you are located including cross streets, and addresses you have and any landmarks. We’ll need the make and model of the vehicle and a description of any damage, for example the part of the vehicle that has sustained damage. The reason for this is the kind of tow will be affected by the state of vehicle because more damaged vehicles are more difficult to move. The kind of drive vehicle has, be it two wheel drive or four wheel drive or rear or front wheel drive. No sweat if you don’t know this, as long as you can tell us the make and model, we can find out this info. Finally, when you call, tell us where you liked the vehicle taken, a scrap yard, repair shop, residential or business address.
ROADSIDE ASSISTANCE & SERVICE
No matter how careful and conscientious a drive is, they will one day need some help to get where they are going. And when those times occur, comprehensive roadside assistance is essential. So what is comprehensive roadside assistance? Roadside assistance can be thought of from two different perspectives, one of convenience and one of safety. In terms of convenience, roadside assistance is a service that a driver can call when they’re vehicle breaks down in a driveway, parking space or parking lot or on the road. But the safety perspective really drives home the point why its so important to have a trusted provider of this valuable service. For example, if the car you’re driving becomes undrivable on a busy roadway at night, getting out to inspect the issue is unsafe. Instead, calling for roadside assistance, the service provider can utilize proper safety measures like putting up flares and cones while working on the car. Roadside assistance includes things like, changing a flat tire, jump starting a battery, towing, delivering gas and lockout assistance. When we do arrive, our towing technician will arrive at the place where the you and the vehicle are. If they can’t fix the issue, they will tow you vehicle to the repair shop of your choice where a mechanic can diagnose the problem.
WRECKER SERVICE
The word wrecker is just another word for a tow truck. Wrecker service then is another word for ‘towing service’. The reason tow trucks are sometimes called wreckers is because the kinds of vehicles tow trucks move are often badly damaged or wrecks. In any case, wrecks cannot be driven. Wreckers also move cars or vehicles that are improperly or illegally parked, impounded, off of a drivable surface, for example a car that’s shifted from the roadway due to icy or rainy weather.
Sometimes people distinguish wreckers and tow trucks based on the kind of truck it is. Wreckers it goes have a boom, a hydraulic arm, that extends out beyond the vehicle and can lift a vehicle that needs to be recovered. These are generally heavy-duty vehicles that can tow larger heavier vehicles. Another kind of truck that can tow wrecked vehicles are hook and chain tow-trucks; since the vehicle is wrecked there’s no worry that damage will be done to the drivetrain. ‘Tow truck’ then are the other kinds of tow trucks, flat beds, wheel lift etc, which are generally lighter duty and can tow the typical family sedan and the like. Regardless of the kind of tow truck service or wrecker service you need, we’ve got you covered. It doesn’t matter what you call it, but if you need a vehicle moved from point a to point b that can’t do it itself we can do it.
HEAVY DUTY TOWING
Heavy-duty towing refers to the towing or recovery of heavy-duty sized loads. Vehicles like trailers, recreational vehicles like campers, busses, construction equipment, farm equipment, shipping containers, multiple vehicles, semi trailers, and dump trucks are all considered heavy duty loads. Heavy duty loads are considered those above 8 tons. Because of the load they have to carry, these kinds of tow trucks must have special equipment. Really the best way to look at the ‘heavy duty’ in heavy duty towing is to think about the kind of vehicle doing the towing. The kind of tow truck that can move heavy loads have very large strong hydraulic lift arm with a 25 ton capacity, a 25 ton capacity winch and a 6 ton capacity wheel lift. Because it requires specialized equipment not every towing company has the capability of towing heavy loads safely. Because they tow such heavy vehicles, heavy duty tow trucks are themselves quite large, in fact they are the largest towing and recovery vehicles with a minimum weight of 23 tons. These trucks take on the heaviest recovery jobs, like when a semi truck or cement truck breaks down on the highway. If you do think you are need of a heavy duty tow, be sure to tell the dispatcher what kind of vehicle it is that needs to be towed. Bigger isn’t always better. If you just need an average sedan towed, calling in a heavy duty tow will just be a waste of time, for the tow truck operator, and money for you both.
LONG DISTANCE TOWING
Long distance towing is generally considered the towing of a vehicle over a distance of 100 miles or more. This is contrasted with local towing which technically less than 100 miles, but most towing companies have a much shorter range than than usually 50 miles or less. There are several important differences between a long distance tow and a local tow.
One important difference between the two is that a local tow is usually unplanned and exigent. The motorist unexpectedly cannot drive the car and needs to call a tow truck to move the car from where it is to either a repair shop or a safer area than where the car broke down. Long distance tows on the other hand are usually planned ahead of time. The most typical situation requiring a long distance to being transporting a car from one area to another permanently. The car need not be inoperable, sometimes it is not desirable to drive a car such a long distance for whatever reason. Because long distance tows are planned ahead of time pricing can be a lot better per unit of distance traveled than a local tow. The rule of thumb for cost and long distance towing is the planning factor. If planned and scheduled ahead of time, the price is going to be better then spur-of the moment. And there are spur of the moment long distance tows, for example when a vehicle is far away from where it needs to be towed to due, say due to damage from an accident.
FLATBED TRUCK TOWING
There are many different kinds of tow trucks. For light and medium duty towing the four most common kinds of tow trucks are hook and chain, wheel lift, integrated, and flatbed. The first kind of tow truck is only suitable for vehicles that will be junked as it attaches to the axle and can damage it. Wheel lift tow trucks are fine for cars you want to repair but only those with two wheel drive as the wheels of the vehicle touch the ground during towing which can damage the drivetrain. Integrated tow trucks are used to tow vehicles in tight spot and have a wheel lift that slides right underneath the vehicle. But all of these tow truck types have the disadvantage of the car being in touch with the roadway while being towed. This means that there is possibility of car being damaged in towing.
Flatbed truck towing is safest way to tow most vehicles and the only safe way to tow four wheel drive or all wheel drive vehicles. That said not all tow truck companies offer flatbed truck towing and there are situations where flatbed trucks are not necessary and can lead to delays and even added expense if the tow truck company has to wait for a flatbed to become available.
ROTATOR TOW TRUCK
A rotator tow truck is a kind of tow truck that has a boom that can rotate rather than being fixed pointing toward the back. These kinds of tow truck are usually used for heavy duty towing. They are specialized tow trucks and not terribly common and quite expensive for the tow company to purchase, and are the heaviest largest tow trucks around. They are so strong and powerful in fact that they can even tow other tow trucks! They are valuable in certain applications though. For one they are useful for heavy duty towing. It’s boom is similar to a crane’s and allows it to lift upwards of 70 tons, enough for the heaviest of the heavy vehicles you’ll see. Another use for rotator trucks is retrieve vehicles from ditches or slopes. Icy weather makes accidents more common and the likelihood that a car ends up in a ditch or on a slope. Because the rotator tow trucks rotator arm swivels 360 degrees and extends out 30 feet, it can get to vehicles that need to be recovered wherever they are by being able to be placed parallel to the vehicle.
VEHICLE TOWING
When most people think about tow trucks they simply think about cars, suvs and vans, but just about any motor vehicle can be towed. Obviously the most common kinds of vehicles towed are the most common kinds of vehicles there are. As such the most common kinds of tow trucks are specialized to suit them. They are compact for easy handling, swiftly getting in place and are just strong enough to move the typical weight ranges of the common vehicles. They’re also good at being used for the most common vehicle towing applications, emergency recovery, repossessions, impounding and such like. That said our tow truck can tow just about anything from motorcycles to boats. With motorcycles for example a lot of tow truck companies do not know how to tow motorcycles. This is because they either do not have the requisite equipment (flatbed tow trucks) and/ or expertise (operators with the know-how to secure a motorcycle safely for transport). With us it’s something we do routinely, and our operators take care with your vehicle like it was their own. We view vehicle towing as a service and not just some way to make a quick buck like some other tow truck companies.